I had a positive experience with this company. They are based out of Prior Lake, MN and I live in Oakdale, MN so travel time was needed. However, Jason's enthusiasm, prompt contact, and ease of contact won the day! Jason is very knowledgeable, shares his knowledge, and gave me the impression that I was his only customer. Jason triaged my garage door needs and made recommendations for the future. Customer service with integrity! Will use again in the future.